© 2019 Bendell Beauty - Powered by LOVE, Vision, Passion & Beauty

POLICIES

                                                         SORRY NO CHILDREN ARE ALLOWED, NO EXCEPTIONS

                                                         

Appointments

A credit card will be required to hold your appointment. However you will not be charged unless a deposit is required or

a same day cancellation/no-show occur. Your card credit information will be encrypted for your security and safety and never kept on or off premises by Bendell Beauty.

 

Recurring / Bi Weekly Appointments

Recurring appointments are standing appointments booked far in advance. These appointments are subject to all cancellation policies. Failure to adhere to such policies will result in all future appointments to be cancelled.

 

 

Same Day Cancellations / NO SHOW

The time and date you select are specially reserved just for you. No shows are treated as same day cancellations. If for any reason you need to cancel or reschedule your appointment, please do so ONLINE at least 24-48 hours in advance. This gives ample time to fill that appointment. Failure to do so will result in a fee of 50% of service price PLUS any credit card processing fees. If card is declined you will be unable to book any future appointments.

Tardiness

Bendell Beauty regrets that we cannot extend appointments due to tardiness and clients are responsible for the full cost of the appointment. Please be considerate of those appointments following yours by arriving on time.

Life happens, which is understandable, but please give a courtesy call if you may be more than 10 minutes late. Once you are 10 minutes late for your appointment without proper notice, you are considered a no-show and will be asked reschedule.

 

Cell Phones

Please turn phones on silent mode to minimize distractions to clients receiving services and to avoid potential hazards. This is especially crucial for lash and brow services, which involve the use of sharp instruments around the delicate eye area. The use of cellphones is prohibited during all services.

 

Client Registration & History Form (New Clients)

A one-time client consultation form and waiver/release form must be signed and completed before any treatment takes place. As your Beauty Technician, it is important to ensure clients' safety and health.

 

Gift Certificates/Vouchers

Bendell Beauty's cancellation/no show policy applies to gift certificate and voucher holders. Gift certificates and vouchers are nonrefundable and nontransferable.

Beauty Rewards

Beauty Reward points can not be combined with any other offers or discounts. Card must be present to redeem your rewards, NO EXCEPTIONS. Bendell Beauty is not responsible for any lost, stolen or misplaced rewards cards. Any no call no shows will forfeit reward points.

 

Payment/Refund

All final payments are due upon completion of the services with the exceptions of gift cards. All major credit cards accepted using SQUARE POS. Sorry checks or cash apps are not accepted at this time. Services rendered are non refundable, all deposits are non refundable. .

 

Your Privacy

Bendell Beauty respects your privacy and personal information. All information will be kept confidential and never sold or shared with any third-parties. Credit card information is never kept or stored without permission. All transactions are securely handled to protect your privacy and safety.

Services are rendered at the discretion of Bendell Beauty. Service may be denied or refused at any time.