Question 1

How do I book an appointment?

Accepted Answer

Online booking is available 24/7. You can access booking on any platforms ( eg: facebook, instagram ). A non- refundable / non transferable deposit is required to hold your appointment time. Once you have booked your appointment you will receive a confirmation via email.

Question 2

How do I change or cancel an appointment?

Accepted Answer

You can change your appointment anytime, 24 hours before your appointment start time. Just access any confirmation email or text message, and click on the "change my appointment" link.

Question 3

How do I book an appointment for someone else?

Accepted Answer

I love a good gift! The best way to gift an appointment is by purchasing a giftcard/voucher for your someone special. This way we can send any pre-consultation forms needed to the recipient, in order to serve them in a safe and orderly manner..

Question 4

I'm under 18 years old, can I book an appointment?"

Accepted Answer

Yes! However a parent / guardian must be present during the service, and any forms must be completed by your parent before your appointment.

Question 5

What's your cancellation policy?

Accepted Answer

Bendell Beauty adheres to a strict No-show and 24-hour cancellation policy. If you need to reschedule or cancel an appointment, you can make any changes via your confirmation emails/text. Failure to show and any cancellations with less than 24-hours of notice are considered a NO-SHOW and are subject to a cancellation fee up to the full cost of the scheduled service(s).

Frequently Asked

Here you will find answers to the most commonly asked questions..